aviance Ghana | Frequently Asked Questions

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Frequently Asked Questions

1. How do I know that my consignment has arrived in Accra, Ghana?

All consignors are advised through telephone, fax, email or postal mail (whichever contact details is provided on Airway bill) on arrival of their consignment. Without full contact details of the consignor, aviance Ghana Limited is unable to advise when the consignment arrives.

2. How much do I have to pay as Handling charges?

Import cargo charges are based on the weight of the consignment and how long we have provided storage and security for your goods. The first 8 days storage will be provided free of charge in order to allow adequate time for Customs approvals and necessary clearance documentation. Unfortunately aviance Ghana is unable to deal directly with the consignee as all clearances must be undertaken through an approved clearing agency who will present the customer with the final charge sheet.

4. What are your underlying handling charges?

These vary depending on the maximum takeoff weight of the aircraft, the group into which the aircraft falls, time of operation and volume of flights. If you would like a proposal please email to: paulcraig@avianceghana.com giving full details of the proposed operation and the services required. All contracts are issued under the AHM810 2004.

5. What is the security situation as regards cargo at the Transit Shed?

aviance Ghana has invested heavily in providing all of our cargo customers with a 'safe as possible' environment. We employ Magnum Force Security who are fully approved by Ghana Airport Company Ltd. and a high tech Pelco CCTV system which is on duty 24/7.